Privacy Policy for Keener Tech Solutions

Last Updated: June 24, 2025

Keener Tech Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://keenertechsolutions.com (the "Site").

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data Personally identifiable information, such as your name, email address, phone number, company, and any other information you voluntarily provide to us when you fill out our contact form or otherwise communicate with us.

b. Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your product and customer service requests.

  • Deliver information regarding our services to you.

  • Email you with newsletters or other marketing materials, from which you can opt-out at any time.

  • Fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • Monitor and analyze usage and trends to improve your experience with the Site.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and marketing assistance.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Client Data and HIPAA

As a provider of technology services, we may be entrusted with data from our clients. All such data is governed by the specific terms of our client agreements (e.g., Master Service Agreement).

For clients in the healthcare industry, Keener Tech Solutions is committed to maintaining full compliance with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) we may handle is protected under the terms of a formal Business Associate Agreement (BAA) and is not subject to this website Privacy Policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to request access to the personal data we hold about you.

  • The right to request that we correct or erase your personal data.

  • The right to object to the processing of your personal data.

To exercise these rights, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through the contact form on our website.

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